The next stop should be Helsinki

Following and earlier post on this site, The Guardian has today published a more in-depth look at at how real-time passenger information and positioning technology are combining to improve public transport in both London and Helsinki.

London is implementing a system similar to Helsinki, although it is not sharing the real-time passenger information with its customers. I conclude: “What most bus passengers want is a system that shares real-time information with them. Not just at the bus stop, but on our phones, iPods, laptops and websites. They don’t want to go to the bus stop to find they have to wait 15 minutes – they want to find out how far away the bus is before they step outside. Now the controllers know where the bus is, soon the passengers will want to know too. How long will they have to wait?”